At first they seem friendly and I feel relaxed then once I ask about a nail design they go crazy! I don't even want to know what google translator would show. I am beyond upset and more stressed than when I walked out of work, the massage was a joke and the quality of product not any better. I am so glad I didn't get my eyebrows waxed, Id probably need a sharpie to fill them in. If you enjoy cheap, subpar angry women this is your place. I the other hand will not be back ever ..... My score -5 stars