Very disappointed with the online service available now... have used this spa in the past to give gifts to family living in Calgary. Now the website and the gift card booking process is ridiculous, with no email contact provided to help solve the problems. I phoned (long distance) and explained to the receptionist the difficulties with the website and the gift purchasing process... she said she had no online connection available, couldn't assure me delivery of the gift card, and I wouldn't receive an email confirmation... transferred me to her "manager"... voice - mail. If the current website is indicative or their current level of customer service, they have deteriorated badly. I'm sure there are other spas in Calgary that will welcome customers better.