I don't submit many online reviews but I was so impressed with the service provided by the crew from You Move Me Charlotte (YMMC) today that I had to post something to show my appreciation.
Moving can be stressful and YMMC did an excellent job minimizing my stress. I had a short reservation period for the freight elevator in my apartment building and was quite concerned about the crew showing up late or exceeding the reservation period for the freight elevator. Cam called me 45 minutes prior to his schedule arrival time to confirm his arrival time and he and his teammates Dashaun and DaKuaun showed up several minutes early and ready to go. Cam was familiar with my building and took the initiative to work directly with my building concierge to lock out the freight elevator. After minimal paperwork, which Cam knew inside and out, the YMMC crew were ready to work.
Once the YMMC crew went to work I was truly amazed by the experience, care, strength, work ethic and team work they demonstrated. My furnishings were treated with care and moved expediently. The YMMC crew made a mockery of my three hour freight elevator reservation by emptying my apartment in less than an hour and a half. All with no damage to my furnishings or my home.
The YMMC crew was also very friendly and easy to work with. I have moved many times and more often than not have felt that the movers had any interest in interacting with or seeking direction from me. The YMMC crew was a welcome departure from my prior experience. By the end of my move, I really liked all of the guys on the crew.
In short, YMMC delivered everything that I could have wanted from them for a reasonable fee that was significantly less than the fee that I was quoted.