Another reviewer wishing I could give zero stars. I attempted to use their tailor for a basic alternation. First visit, they said the tailor wasn't in that day, but she would be there the next day. Fine, I stopped by the next day. Same story, she wasn't in then but they assured me she would be there in two days. Frustrated but still wanting to give them a shot, I stopped in at the day and exact time they promised me she would be there. No surprise, she wasn't there. There is ZERO communication among the staff, and their client service is terrible. There are plenty of other dry cleaners and tailors in the area, so I'd recommend staying away from Don Royal. I went to one right across the street and had my alternations done that day.