I was shopping online for a used full size SUV and found a decent mileage 2002 Ford Expedition at Sanderson Ford's website. Having been burned before, I called and asked to speak with a manager to verify the dealership still had the Ford Expedition in stock. Operator transferred me to the Internet Director, Dave Tedder, and he walked out onto the lot, and described the truck to me as he was touching it! Then he snapped a couple photos and emailed them to me, in real time, while we were speaking. I drove about 45 minutes to get there, but it was well worth it... Dave was great, the 2002 Ford Expedition is a 4x4, which is rare in AZ and the whole deal went down easier than any other vehicle purchase I have ever made... And that would be well over 100 cars and trucks during past 35 years!
I highly recommend Sanderson Ford and also recommend their way-cool community online at www.SandersonCommunity.com to pick their brains about car related stuff.