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| - This restaurant is spoke of often in our local community, and we've done both sit-down and take-out on several occasions without any major likes or dislikes either way. The wait staff at the tables have always friendly, but on one previous visit, my wife and I once noted how a female "manager" was uncomfortably derogatory towards one of her counter staff. Maybe she was an owner, who knows...but we could clearly tell she wasn't pleased with the girl for something she did. We joked about it later between ourselves, saying we probably wouldn't let our children apply there when they hit high school!
Well, on our visit tonight, a man in a shirt and tie taking payments was very arrogant when I asked if there was duck sauce in our take-out bag! His response was flat-out ignorant and condescending, as if I should have known what they packed in the bag. Hey, if you can't be at least somewhat thankful that we chose to spend our $50 in your establishment, then perhaps we'll not bother calling again.
I'd like to think that we caught these folks on a few "bad days", but nonetheless, we're not comfortable with this pattern. And so I felt compelled to "tell it like it is" for others to make their own judgements.
In all fairness, the Sesame Inn (Peters) has good food, but it's always seemed a bit over-priced for what you get. It's good, but not THAT good. The food and friendly staff would get a 4, but factor in a solid 2 for the overbearing bullies in charge.
Since a customer's overall experience includes feeling welcome...the Sesame Inn (Peters) gets a 3 from me.
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