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  • Disappointed by their lack of communication and follow through regarding wrapping my nephews DOC band. They promote a free service for these children - however we would have been willing to pay! We were quoted a design turn around of roughly 1-2 weeks and that we'd have to return for measurements... after almost 4 weeks of no return emails or phone calls - it looks like my little nephew is just going to have to sport a plain white band (he only has to wear it for 2-4 more weeks). This company could have found a customer for life in us - unfortunately you are only as good as your commitments to your clients and they have REALLY dropped the ball on this one!
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