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  • This whole process has been nightmarish to say the least. They bring people in on bait and switch "$399 down drives nonsense. This is not remotely close to accurate, as per the salesman and finance guy it takes at least $1500 down to get financed in house or through one of their subpar lending partners. They lied to their lender Rightsize funding about how much I paid down to get the deal bought by the bank. They acted as if deffering the down payment was doing me a favor, but in reality they were just looking to make a sale. Christina and Henry in fiance both adamantly advised me not to disclose this to the bank. This felt fishy to me, so I looked into the matter. Turns out that this is dealer fraud.... and illegal kids! I'm sure the state attorney generals office will be interested in looking into my concerns, as dealerships in the valley have been shut down in the past for being caught red handed ripping off consumers. I disclosed to the bank the accurate story of what happened and they rightfully refused the loan. Now Now the dealership is trying to force me into a buy here pay here agreement that I never opted for. Per AZ state law I have the right to refuse any modifications or changes to the financing agreement, and am entitled to the money back I paid down. Good luck getting anyone to return your calls though. My next steps will likelikely be to contact the BBB, office of the SAG, and every reiew site I can find. Lastly, let's talk about the car. I bought a 2014 Dodge Dart. They sold it to me with bad tires, low oil, and it knocks and makes noises. They didn't even bother to detail the car and had to give me a few bucks for gas so I could coast into a gas station when I purchased the vehicle! This is beyond unacceptable, and the poor service I received will be relayed to anyone who will listen. Those bad tires literally almost killed me yesterday as the rear passenger tire violently blew out on me on the highway. This thing should have never been allowed to leave the lot! Shame on me for not doing my due diligence in researching your dealership before choosing to work with you, but shame on you for taking advantage of people. I just want my money back and to walk away from this nightmare. - An incredibly angry and persistent customer (read as victim)
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