Still no improvement. Found sand in the hot tub again. Soap still runs out in the shower... the one I like is one most people like. It's in the corner but you can see your locker from it. I suggested putting another soap dispenser there so it didn't run out. I've been ignored. They won't put towels in the locker room anymore. Some sort of bogus green effort. They're just trying to save themselves money. But if I'm already in the locker room and need another towel, I have to walk all the way up to the front desk. I'm strongly considering canceling my membership and going to Lifestyle.