I rented a luxury car from avis for about a week in July. The car itself was fine and returning it was easy. I give Avis 2 stars in the way the extra insurance/gas options were presented to me. The woman who handled the reservation just stated "comprehensive coverage" and expected an answer from me and did not delve into cost/what it entailed. Anyone who does not have experience renting a car would say yes and not know they agreed to pay 40+dollars/day extra!!!! This is inexcusable. When I declined the insurance she told me my own policy probably wouldn't cover the car as it was worth more than what I drove. I took the comment/piece of advice to be offensive as she made an assumption on what I drove.