Stopped by for breakfast. After being seated, we waited 8 minutes before waitress showed up! Took our order and another waitress brought our food in just a few minutes. After she left we discovered, no butter! At this point we tried to get a waitress. There were many and few customers. Of course not one would look at us. Finally we flagged down a server. Asked her to get our server to bring us butter. After a few more minutes our server brought the butter. No "I am sorry" or nothing. Just put it down and walked off.
I don't know what has happened to customer service here. There had to be 8 servers in our area and 9 tables with customers. All the servers seemed to be hanging out in kitchen.
Come on Cracker Barrel get with the program! The program is customer service.......