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| - First, let me start by saying, I want this to succeed so bad. We've lived in Waunakee for 2 years and need someplace like this that is family friendly, but still fun for adults. That said, we had a pretty bad experience at Lone Girl on Friday night (with two silver linings). We had a big party with lots of kids (6 adults, 2 toddlers, 3 kids around 1). We ordered some appetizers which were fine, nothing outstanding, but not anything that would keep me from coming back. The beers we all ordered were a resounding success. My IPA was much better than I'd anticipated, great hoppy bitterness (and those that had the Sweet Stout said it was good also). So, there's one silver lining.
After the apps and beers is where the main issue began. We all ordered our food, then sat, and sat, and sat. Our waiter assured us that "the kitchen is backed up", and "your food should be up any minute". We definitely weren't overly anxious because we know they just opened and they did get really busy, really quickly at about 5:30-6. But, we waited over an hour for our food and finally after seeing 2-3 tables that came in long after us (also with large parties), we asked what the deal was. Turned out the waiter had never even put the order in. If you have kids, I don't have to tell you the situation at our table with that many kids, 2 of them toddlers, at 6:30 on a Friday night that are hungry.
This brings me to the second silver lining: the manager. I didn't catch his name, but he was overly apologetic. Brought us a veggie plate and some fries for free to keep the kids happy. Then gave us 25% off our food. Exactly what should have been done.
As for the entrees, my salad was a pile of spinach with some flank steak chunks and dressing which I was less than impressed by. Others said their food was "meh".
So, I guess, my comment overall is, get the service figured out, the failure by the waitstaff was pretty inexcusable, particularly when he kept coming back and telling us it would be out momentarily (which were lies since he never even put the order in, so he couldn't have been checking). A bigger selection would be nice on the menu, as we all felt a bit buttonholed by the options, but the quality needs to be picked up a bit there as well.
However, all this said, we'll be back because, as stated at the beginning, we've been waiting for a place like this. But, the bar, the beer and the decor will not be enough. There's plenty of places in Waunakee to drink, we need a place we can take our kids to, enjoy a meal, and still have fun as adults, which is exactly what Lone Girl promises to be with a few tweaks.
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