B&N is one of my favorite places. But these jerks insist on LOCKING the plugs in the cafe! I wanted to plug my phone in, and when they noticed that it was plugged in (thanks to an unlocked plug box thanks to an anemic day) they insisted I remove it and locked the damn plug! If this company keeps sliding down they cannot afford to drive off paying customers by not letting them plug in their devices; devices that everyone has these days. Avoid this place if these assholes have giant sticks in their assholes and will not even let people come in and plug their devices in while studying or reading or whatnot. I would have emailed them directly... but the stupid website will not let email in unless one has an account! This company, and this store in particular, I am beginning to think, deserves to fail with policies like this in place.