I took my dog there for the first time and I am very happy with how it turned out. The only issue was the customer service, or lack there of. At first, I was greeted by someone at the cash register. They pointed me in the way of the grooming. When I arrived at grooming, no one even said anything to me. When the groomer finally approached me and asked me what I wanted I stated "a puppy cut" She kind of laughed at me and asked me what that meant. I asked her if they had some samples so I could show her what it was I exactly wanted. I found it a little rude but in the end, SHE DID EXACTLY what I wanted. The first impression was not so great but I was very happy in the end and will be taking my dog back for more grooming.