Paul and Josh were so great!!! I didn't know exactly which color felt I wanted on my pool table and they took the time to bring a couple of different colors for me so that I could decide. I even FaceTimed my husband while he was at work so he could be involved in the decision. They were extremely patient and accommodating; I never felt rushed to make a decision. They also took their time to make sure that the table was level and in the perfect spot in the room before leaving. I chose this company initially because the estimate was the friendliest on my wallet, but I will continue to choose them in the future (AND recommend them to others) because of the excellent customer service I received from Paul and Josh.