My son found an Aaron Ross bike online that he was obsessed with. Called Gordys to see if they could track one down. Turns out that specific model was not even out yet. I left my number and was thrilled they called to tell me they had found one and were holding it for me. Best birthday present ever!i have also purchased a top of the line scooter and have had the bike serviced there several times. Everything has been done in a timely manner and the people that work there are super nice.