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  • Pretty disappointed. I was highly recommended to Good's by a friend who has been in the business for a while. Our first experience was good. We bought our Kingsdown bed from a newer salesman and while he didn't know all the answers to our questions, he was friendly, worked quickly and got the answers when he needed to. I respect that. Today we made another trip to get exactly what we wanted. We walked in ready to purchase. They were having their buy more save more event and I had taken numerous trips through their website knowing what I wanted. We went in and were immediately approached, which is fine although some can interpret as aggressive. The salesman was very knowledgeable. Despite us showing him photos and telling him exactly what we want - a bedroom set (all pieces.... dresser, bed, chest, 2 nighstands) and a leather couch... he spent more time trying to up-sell us on things than just focusing on the task. After spending TWO HOURS working patiently with this guy we landed right back to where we were. Despite all the information he spewed about the types of couches and beds, we just wanted what we wanted. We asked for a final price on the items and it took him SO LONG we wound up leaving. I don't understand how it can take that long to compile pricing. I shot him a text and told him we needed to head out as we had other errands to run before the end of the day (it was 5:30 now...). Of course as soon as we said we had to go he shot back that he had the pricing done and was back at our location. It kinda felt like we were buying a car with all the back and forth? I'm really disappointed. My husband and I were very frustrated and won't be returning to Goods. We wanted to work with them because of our first experience and wanted to purchase our items that day because we're ready for our home to start being complete (we just purchased). We will now pay more, and we're ok with that, and get the items from some place else because I'd rather give my money & time to someone who can listen and is respectful of our time as well.
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