The 1 star rating is for the massage pedi chairs. Staff is rude and rush you through your experience. Polish doesn't last. Average mani/pedi should last approximately 10 days. It was about 2 hours following service polish started to chip off. Cleanliness is another issue. Sterilization of equipment is sporadic and the use of files from one client to another is disgusting. Spend a little more and go to a reputable salon that cares about quality and service.