I really don't like to leave bad reviews. I purchased an iPhone 5 charger I thought was new on November 29th. I haven't had a problem with it until early this morning. I woke up and the charger was plugged into my phone and about to catch on fire!! I called this morning and talked to someone who didn't seem to want to help. I asked if they sold refurbished iPhone chargers and he said yes, I told him what happened and he said okay?... Okay? My house could have caught on FIRE!! I asked if I could bring it back and get my money back. And he said they will do an exchange. After I told him I didn't want an exchange he told me to just bring it in. His answers were short and his tone was rude. He almost seemed bothered by my call. It was only $16 but I don't think I care enough to take it back by the way I was treated on the phone. He didn't say his name on the phone. BUYER BEWARE! They didn't mention it was refurbished at the time of sale or I wouldn't have wasted my money...