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About: http://data.yelp.com/Review/id/qaYG1_OW8LQ-YwfwStgbUA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-03-17 00:00:00 (xsd:dateTime)
itemReviewed	Griddlecakes
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	The Griddle actually has pretty good food - the reason for the 1 star is in everything else that goes into a restaurant... after waiting 20 minutes we were seated at a barely cleaned table with more food on the floor than got into the last guests mouth. The only thing prompt about our service was the person who took our drink order. After that we had to ASK for someone to take our order. We had to continually ASK for drink refills/cream, etc. It took about 30 minutes for our food to come to the table. We were NOT checked on while eating. We waited another 10-12 minutes after we finished eating until we had to ASK for our check (keep in mind every "ask" is us hunting someone down and/or trying to make eye contact with someone to come over to us). They took our card and after waiting another 10 minutes we finally had to go up to the bar to retrieve our card and complete our purchase. Even after all of this I would have given it another try until my conversation with the manager. I told him that the food is great, but if I can give some constructive criticism it would be to hire more help - the food took forever & the wait staff, although friendly enough, could in NO WAY handle the demands of the restaurant. To which his reply was, "Everyone knows how to run a restaurant!" I not only find this extremely rude and not customer friendly, it's also repulsive. Never once did I tell him HOW to run his restaurant, I was simply making a recommendation trying to HELP him retain customers. He really needs a lesson in customer service & THIS reason alone is why I will not return to the Griddle.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jessica

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