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| - Clean, advanced with dental technology, and paid close attention to detail.
Likes: On my first visit they had a printed out list of "Welcome New Patients!" with my name on it. I thought it was a cute effort. The dental chairs have a massage feature which is cool. The dental hygienist will let you watch TV with headphones while you get your teeth cleaned. Now the massage chair is pretty weak and the headphones need to be updated for better sound quality but hey -- these people are trying and I haven't had any other dentist offer me that before. When you leave, they give you an eco-friendly shopping bag with their name on it, along with some goodies like a new toothbrush, floss, pen, etc. I love free swag!
Dislikes: They will charge you $100 if you need to move your appointment after 48 hours prior to your scheduled appointment. Yes, you heard me, God forbid you're a human with a life, a job and a family and something comes up 48 hours before your appointment you will be punished for it. For example, I had an appointment scheduled on a Monday at 12PM and I called at 8AM on a Friday and they told me since "they don't work on the weekends" that's considered less than 48 hours. Pretty cheap way to squeeze every penny out of your customers if you ask me, so that's why they lose 2 stars.
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