I've been coming to this airport since I was a baby to visit my grandparents in Florida. We almost never have issues with our experiences here!
The first time I flew alone, I had to print off my boarding pass at the airport itself. I was really nervous about doing that, but the lady at the front desk was really kind and helpful. The little do-it-yourself kiosks are also really easy to use and fast!
Security goes pretty fast. I've never waited more then 15 minute for security to go through. It usually feels very routine, which is good, and I actually got to do the TSA-precheck this most recent trip which saved he hassle of taking my shoes, coat, and hat off.
The stores/restaurants/bars are good. Nothing to write home about, and naturally are very over priced but they aren't bad. The biggest line I have encountered at this airport is at the Starbucks!
They have a variety of services to utilize while you're there and I would recommend this airport. It's better then the Akron/Canton Airport but not better then the Charlotte airport or the Atlanta airport!
Employees are usually really friendly otherwise and helpful, from my own experiences.