Purchased a Groupon for two margaritas. Due to family emergency, I was unable to use the groupon before it expired. However, the fine print states the face value NEVER expires and can be used toward a purchase from the merchant. Well, I tried to use it and was denied. Showed the merchant the fine print...and was still denied. We even purchased drinks at regular price for the other people in our party.. Attempting to contact the company...no such luck. Reached out to group on for help...their response? ' Sorry you chose not to use the groupon. We can not refund it.But you can use it toward another purchase from the merchant."
This is after three emails with an attached copy of the chat stating all I want is for them to help me get the Tacos N Ritas to honor the fine print.