We have been going here for about a year. Some cuts better than others but we aren't picky. Took our little guy last month and told them how we wanted him cut (short). They didn't listen at all, left it longer than they ever have and he needed another cut in a couple of weeks. His face and ears were so uneven that he looked silly.
We tried to politely talk to them but the receptionist was rude. We left and tried to call, leaving a message for the owner twice, but never got a call back.
Took him to Wiggles and Wags. They listened to us, suggested we look at some pictures to make sure they got it right, and they sure did! Refreshing! And they cost less!!