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  • While I cannot rate the hotel rooms, I will tell you that the Easter brunch there was THE WORST I've ever had. We arrived around 1:00pm per our reservation, and we had to wait 10 minutes before we were seated. They took us into a back meeting room, where tables were so close together you could reach out and touch the family next to you. And while the staff was pleasant, our waiter had so many tables and we had to flag him down each time we wanted a refill on our drinks. At one point, he served us basically carbonated water when it was meant to be soda. It took him at least ten minutes to get us the "right soda" and it STILL tasted horrible so we just gave up. Now, the food wasn't much better. There were only a few choices of meats (dry turkey, ham, stale sausage and bacon) and the mashed potatoes were overcooked as well as the eggs. The food was lukewarm, and had no taste. The salad bar was pathetic. They had one large bowl of lettuce, some dressing, and croutons. No additional dressings or other veggies. The bowl was pretty much empty the whole time, so the staff wasn't paying attention to it. The dessert table was a joke. Most of the time there were only crumbs left with sad, pathetic drizzles of the remnants of chocolate syrup drizzled on the serving plates. Plus, the selection was marginal at best. Overall, we were extremely disappointed in our visit. This was supposed to be my birthday treat from my parents, and it was a big letdown. My recommendation is that if you live in north Phoenix and you're looking for a good brunch, DO NOT come here. They charged $20 per person ($100 for the five of us), yet I bet my family and I only ate $15 worth of food because it was so horrible. This was a MAJOR disappointment. You know the buffet is bad when you have to stop at a fast food restaurant on the way home just to get a burger to fill you up.
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