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  • Well, if there was half star rating option I would choose that. The suits and shirts were good with the price you paid, however, the service was the part really made me put the negative review. I went there with my boyfriend to pick up the suit he ordered a month ago. The guy who was working there really pissed me off!!!!!! There were about 4-5 guys working in the store including the manager. The guy who helped my boyfriend before came to helped him try his suit. I was first time in the store and he was extremely unfriendly with me!!!!! I was just sitting there quietly and waiting for the whole. However the guy made extremely rude and racist comments on me. I had no idea why he would do that especially himself is a visible minor too (yes, the Asian guy I am talking about you). He asked me how my day was in the beginning and I answered him friendly. After that he made the comment which really pissed me off. He said:" wow, your English is so good, I can't believe I am having normal conversation with you!" I was born in this country, and like all Canadians, English is my first language. I could not understand the whole meaning of the conversation that the sales person tries to express to his client. I was so shocked after his rude and racist comment. The suit was nicely customised made and the quality of the clothing was decent. We were satisfied with the fits and quality. Well, the price we pay for the clothes not only just for the clothes, but also the service we get. The service in CUSTOMISE clothing store is even more important than any other business. I paid the money to get profession services, not to get insult and unrespect. I highly recommend the manager to get his staff more training about how to treat your customers in the right way.
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