I'm a regular customer . They do a pretty good job if you are very specific with what you want (i.e. length, shape, number of coats). The colour selection of Essie and OPI polish is great.. they just recently got a whole new set of Essie polishes. Also the mini massage at the end is such a nice touch. I'm always a bit nervous about the cleanness of the place- but from all of the places I've been to they seem to be one of the more attentive salons.