REVISED: Oh my! Talk about customer service! I just received a call from the owner and am revising my original post. I called for a quote last night and, since this house is a rental, I needed to get the garbage disposal repaired or replaced ASAP for the nurses (renters) who are picky about cleanliness and making sure our kitchen sink drains freely. I contacted Lawson last night and this morning after receiving various quotes. Lawson's quote was fair and they had a technician who was available to come out and wake up these nurses (they work the night shift) so he could repair the disposal. He finally got them up and had the thing replaced in less than 40 minutes. I'd call them again, and I'm deleting my original post. Maybe they can fix the drain in the bathtub that has never worked in 50 years?