The pedicures are on point, every-time (french tip)! I was disappointed by the gel finger nails. The reason I opted for gel is they do not have the powder for a pink and white set. They were very uneven and it was overall sloppy work. I think it's safe to assume it was just this particular technician (forget her name). Overall, I still rate as a 5 star. Excellent customer service, appointments are always on time and very friendly staff!