We visited or get carry out from Thai Gourmet about once a month.
Usually the service is prompt.
The food is mostly very good. For example, the summer chicken is wonderful and the Tom Yum soup is great. On the downside the Vietnamese beef soup (Pho) is horribly bland. If Pho is what you are seeking, you can do much better elsewhere in the Akron area.
Find what you like on their menu and stick to it.