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  • I brought my car in for Takata airbag recall back in January 2017 I got it back in Sept 2017. Took them about 8 months to get it fixed. When I got my car back, the paint job is ruined because it's been exposed to Arizona summer sun for 8 months (over 110 degree). Big Two Toyota won't fix the paint job because the paint job is not by Toyota. I did not know my car's paint is not by Toyota either. I had the car for more than 3 years and never have this paint related issue because we have garage door and use the car moderately. the reason this issue happened is due to Big Two Toyota took a long time to fix the airbag. My mindset on this problem is "you bring your car in, you expect it back the same or better!" I feel wronged when dealership came up with excuse for not fixing the problem.
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