I showed Joe Sanja my fender well and said I wanted to replace it because it was cracked. I ended up getting some screws replaced (no fender well) that I never needed and charged for a job I didn't even want done in the first place! Then I'm told by the manager that I have no idea what I'm talking about and that this guy has years of experience?
From what I hear, this is much like how a Las Vegas strip joint is run...
The problem is that I actually DO know what I am talking about. And thanks to all the back-pedalling-knuckle-dragging-morons in the service department- I just do the work myself. I'm sure you are glad because you have so many "unknowing" customers.