I spoke to one of owners Shane, this morning who refused to cancel my credit card transaction that I submitted to through the website and the one closest to me was not listed so the order went to the wrong one. I was told to contact Subway immediately and you can only email so I did. I also called the store and they said to call back in 10 minutes to have a chance to ask the "manager's manager." I did and they said to come in within 24 hours and she (the I store manager) will refund it. I get an email the next day from Subway saying it is up to the store and I also get a call from Shane who says they threw out the sandwich and got charged to run my card so they would lose money so they cannot refund it. He said they called 45 mins after it was made to see if I was picking it up which they did not. I told him now I have to dispute it through my credit card company In 4 days if it posts. If I was on this side of town I'd rather go to Jersey Mikes with fresh sliced meat, cheese, and AMAZING bread (it is across the street near Teharu sushi (and inexpensive) which is also very good).