Felt like I had to review this place given how good my late-night steak burrito and chicken quesadilla was and to comment on the customer service, which was just fine. I came here on a weekday night around 9pm and was surprised to find about 10 people in front of me in line/waiting for their burrito. However, there were 6 employees hard at work and within 10 minutes I received my order, which included personalization of what I wanted in my burrito and quesadilla. Yes, the workers are busy, but that doesn't mean the customer service is bad. Plus, the food was really really good - I just wish I had a place like this back at home.