Very disappointed with my brow service. I requested that my brows be thick with a defined arch, well she got the arch right but they are so thin it's embarrassing. The only thing the woman said to me during what should have been the consult was that my brows are asymmetrical. Im in the beauty industry, it's well known that 99% of eyebrows are naturally not symmetrical. So I'm not sure why she pointed this out it. Seems like that should be a common occurrence for someone that threads brows day in and day out. If what I was asking for was unachievable then she should have said that, not blame my uneven brows. I've had my brows thick with a well defined arch before so I don't think that was the case. I have been here a few times before and have never had this happen, this is way worse than a bad hair cut. I shudder when I look in the mirror and I actually cried when I got to my car after the appointment. Brows are a huge part of everyone's identity, I don't feel like myself and I am incredibly self-concious now. I will never go back.