I don't normally write reviews for chains like this, but saw that the store's management had commented on some other posts, so I figured I'd share my experience: I've been coming to this Panda location for years, and it's always been great! There's an older woman who has helped me multiple times, and she's always worked really hard to make sure my family is taken care of (we usually come in with big orders!).
Most recently, I submitted an online order that was still being worked on when I arrived at the store to pick it up. The staff (the older woman I always see) gave us a couple of cups to grab drinks while we waited, and even though one of our orders was assembled incorrectly, they were very polite and apologetic when we returned to the counter to get the correct side. They never turn us down when we ask for extra fortune cookies, either!
Food always seems fresh, and if you do need to wait a few minutes for a fresh batch to be made, it's worth it to get that fresh scoop of food!