My landlord had paid for EH&C to come out to inspect the air conditioner so I needed to comply with the arrangement of them coming out. I made an appointment last week and was told that I would be given a call 2 days prior to confirm the appointment and then another call 30 minutes prior to the techs showing up the day of the appointment.
Well they screwed everything up and had a nasty attitude while doing it. I spoke to the first lady on the phone who was a bit pushy concerning me being available to answer the call 2 days prior. I was out of town on business so me having to be looking out for that particular call was a hassle.Well guess what? They never called and then when I called 6 times to confirm the appoint on that monday morning there was no answer whatsoever.... Hum?
Then when I finally reached the dispatcher lady she didn't know who I was what appointment had been made or anything at all and she had a bad attitude and was unprofessional. At this point if I had a choice in not doing business I would but like I said my landlord requested it.
Unfortunately I can't comment much on the cost of this whole air conditioning check up but I assume it must have been a good deal for the landlord. Overall I'd say Elite H&C could do a better job with organization and relating to their customers but at this point you yelpers will have to decide for yourself if you want to give it a go.