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  • While in Vegas I decided to spend my last day at Red Rock Canyon and in order to do so I had to rent a car. After going to the little Hertz kiosk at my hotel and being told very rudely that they have no cars available I looked up Enterprise on gave them a call. I spoke with someone names Whitney and she was very sweet and helpful. She took my reservation over the phone and they even delivered my car to me at Caesar's Palace which made this much easier. I had a flight to catch later on so I was not going to be using the car for the full day. There was some slight confusion about where the car would be dropped off. I was told to wait in the main valet area which is on Las Vegas Blvd. The car ended up at the valet in the VIP entrance which on Flamingo Ave. So after a little confusion with that and some calling back and forth that got settled and we met up. She handed the car off to me and off I went. Because of the mix up she have me a huge discount on the amount they would charge for gas to refuel the car so I wouldn't have to worry about putting gas in it when I returned the car. I thought that was nice to make it right. It was a very nice car and the car was in great condition. When I finished with the car and brought it to Enterprise the manager Doug went ahead and took care of the gas costs completely since I didn't use the car for the full day. I thought that was very nice of him because in reality he did not have to do that since the discounted amount sufficed for me. I still had my suitcase checked in at Caesars so they had their shuttle take me back there and the driver of that shuttle, I wish I could remember his name, was so funny and nice. He made the trip back to the hotel entertaining to say the least. Despite the little fiasco with the car delivery it was still a pretty painless process. The fact that they made it right was also very nice. If I need car rental services again in Vegas this will be the location I go to to make it happen.
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