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  • First, when reading reviews, I think it is important to look at dates of last review. Although there are reviews for this office they are over a year + old so here is a current one. I took my daughter here for an issue she had from a previous dentist and the doctor we saw was OK BUT the billing practices are to say the least questionable! I gave them my insurance information on the spot and was told they would get back to me on the cost of the work that my daughter needed to have done. Later that evening I actually received a call from the office requesting I pay my deductible right then. I advised I would not do that and wanted to wait to see what the actual bill came to after going through my insurance but they insisted it was a "fee for service" based office and I needed to make that payment. I obliged and sent in a check for the full deductible against my better judgment and I WAS RIGHT! A few days later I got an explanation of benefits from my provider that stated the "contracted and allowed amount" was only 1/2 of what they charged me for. After a lengthy and frustrating call to their "office manager" she insisted I was incorrect that they had a "fax" that showed what I should pay "if I came in she could show it to me and go over it with me" and I would have to call my provider. So, as if I get paid to do their job, I took time from my own business to do their job and spoke with my provider and again I was RIGHT. They are trying to charge me for charges that were not allowed by my provider..... When they finally receive their copy of the explanation of benefits (not a generic fax) they will see they were incorrect. Now, lets just see if they make right with me and refund me the amount I overpaid. Keep in mind the next visit they wanted me to just hand over $ 617.00 because they said that is what that charge will be... No thanks!
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