Nice layout and atmosphere, but the coffee could use some work. Had a cappuccino that was great. The mocha, not so much. Not sure if it's the syrups they use for flavoring, but the chocolate in it tasted weird. The coffee is bitter. The chai had separated and all the spice was at the bottom of the cup. Does take a long time to receive a drink, but I've never been in a hurry while waiting. The plus is that my drinks are always hot. Also, wish they had a menu with prices and a description of the drinks. The staff is usually friendly.