The owner and staff are hilarious and very accomodating. Super relaxed. I have been seeing Kim there as I followed her from another salon. She is a perfectionist and a national trainor for the SNS manicure (herbal gel manicure.) she is professional and kind. I have also had nails done my Sim once when kim was not avail. Sim is also very very good and quick! I would recommend this salon to anyone! I just wish I was closer!