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  • If I could give no stars I would. So Friday night my family and I went here for dinner. My grandparents have been going to Jerry's for the prime rib for decades (literally). However this day was the worst service we have ever received. After the drive in plus sightseeing we were hungry. When I got my food it was disgusting. I ordered the 3 item Mexican combination plate. I normally order this. But like I said disgusting. Rice was cold, the beans were canned, old and dried out. The burrito was not wrapped and small. Enchilada was disappointing it was cold and canned sauce. Chile relleno was a treasure hunt to find the cheese in. My aunt ordered the steak, as did my mother and husband. My aunt's steak was over cooked and had too much fat left on. Waitress was nowhere to be found so we all ate whatever we could stomach. After 10+ hours on the road cold yuck food was better than nothing. We told her about our experience expecting her to apologize. She didn't do that. She just said, "We'll why did you eat it? You're going to pay for it anyway." We said we weren't complaining in order to receive a discount or anything just so they knew our opinion. She called the manager who came out and acted like an butt hole. He didn't care and told us the steaks have a little fat on them even though we showed him the big chunks of fat. He said we should have complained when the food was brought out, which we should have but after all the waiting forget that we were hungry. Also my husband, grandma, and aunt ordered hot tea. The got lukewarm water and a tea bag. We asked several times for HOT water but it was only lukewarm. Horrible. Plus the server kept getting upset when we'd ask for more hot water. Sadly we won't be going back the quality of food has gone down.
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