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| - Came here for the first time with my mom and sister. We didn't make it for happy hour, but I've heard they have great options for happy hour.
My mom ordered fish and chips, sister ordered angel hair pasta with shrimp, I ordered Angel hair pasta with sausage and fra diavolo sauce. My mom loved her fish and chips, my sister and I loved the flavor of the pasta, but a little too much sauce vs pasta ratio. Management made sure to bring it back and keep us updated, and made sure we were satisfied. Definitely big props to the male manager tonight 1/24 at around 7ish! Very kind and attentive
I know we all have bad days, however, we did notice our server had a bad attitude from the second we sat down & we felt our business wasn't wanted from her- or she had no pride for where she worked? It was odd, and something all 3 of us observed
One ex: my mom: "what's your soup for today?"
Server: "chicken and vegetable. It's salty."
Me: "how would you describe the fra diavolo sauce?"
Server: "it's spicy."
Hmmm. Ok! I ended up loving the fra diavolo sauce, but definitely not because she made it seem like a good choice by her description or tone, lol
I was a restaurant server for 5 years at a resort in N Scottsdale so I know how important it is to yes, be honest, but also talk up the food that the restaurant serves?? Explain better to get people intrigued? Offer something else that you personally love? Smile and be personable? Interact with guests? All was non- existent. This is a bistro/ wine bar.. not a sports bar, yes? Prices would confirm. It was strange because we were nothing but kind to her from the moment we sat & still tipped 20%, but sensed some major tude the entire time for some reason ?
The three stars are for the food after being resolved (yum! If you like a spicy, tomato based sauce- try the fra diavolo)... and managements involvement. They also offered complimentary wine to which was greatly appreciated!! Service by waitress was very disappointing to be honest. I don't live in the area, and honestly wouldn't personally come back, I just hope my mom doesn't get that server again
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