So, I have not actually had a massage at this place. I bought a Groupon for this place last week. It was a good deal and I was fairly disappointed with my last place.
I called and called and they don't answer their phone. You get a guy's voice mail, but his voice mail box is always full so you can't leave a message. I gave up on calling and emailed. It took another day and a half to get a response and they first day they gave me was a week and a half away, but they didn't give me a time, so I replied and asked for a time, and they said oh sorry, that day is booked. How about mid November? So again I ask for a time, and they said 1 or 3 PM. I work so that doesn't work for me. I asked for their first available evening appointment. Mid December!!! Are you serious??? Not acceptable in my book.
I will be working with Groupon and try to get a refund. 3 months to get a decent appointment time is not acceptable at all.