I'm an expert at breaking phones and these guys are experts at fixing them. My Iphone 5c screen was shattered and all different colors. I thought for sure they would not be able to fix it and I'd have to shell out the $500+ dollars for a new one since I didn't have an update. Not only did they fix it, they did it in an hour and a half!! They truly are life savers! The total cost was $171.. even with an update its $200 at Verizon!