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  • Came in for takeout after work. Simple order; Carne Asada Nachos with an extra side of guacamole and a sweet tea (which is listed on the menu). I got an order of Nachos with absolutely ZERO guacamole, and a raspberry tea. As soon as I realized the error, I got in the car while attempting to call ahead so that I didn't have to wait. You do realize that people can hear the background music when you pick up the handset and hang up rather than answering, right? I kept calling the whole drive back, to no avail. When I finally arrived, I had to shout repeatedly before anyone even came out of the back, and then I was treated like the error was my fault even though the order ticket CLEARLY stated my order. The blatant disregard for customers as evidenced by this encounter will serve as the reason that I will never return to this location again. And if you do not serve an item correct the sign rather than passing off something similar. Sweet tea and Raspberry tea are two very different drinks.
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