I am writing to let you know about my experience at the tempe marketplace Verizon wireless store on Rio Salado Drive in Tempe, AZ. I had walked in with my fiance to get a new battery for my phone. We were greeted promptly and helped by a associate named Charlie. He went into the back to get the battery i had requested when he came out with the battery he (as well as pretty much the entire store) noticed a Giant dust storm moving in. He showed me the battery then walked past me to the window. I said that I wanted to purchase the battery and he (apparently excited about the impending storm) ran around in a circle towards the back. I called out id like to get home before the storm to which he replied "good luck" and went into the back to get his phone. He returns and goes outside to take pictures, brushing past us again telling us to "hang on". At this point we left without ever purchasing the battery.