Pros: Decent clean cafe with friendly service for cheap eats. Great place to bring the family so each can choose their own type of food for dinner. Store is clean. Not too crowded. Lovely selection of prepare sandwiches and salads with both average and upscale choices. The produce is better looking than most grocers in Madison with reasonable prices. The staff is polite.
Cons: Register problems - one evening I had to go to three different lanes. Natural food selection is quite small. Generally priced the same as Whole Foods, but then doesn't offer case discounts.