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  • We decided to stay here for a staycation and it was an okay experience. Pros: -room was beautiful -bed was very comfortable -bathroom was great Cons: -being on the first floor we could hear the upstairs guests moving around in their room -the pool felt like a hot tub, don't get me wrong I have lived in Arizona for 20+ years, but I know several pools that aren't that hot -$22 a night to self park or valet -room service was 22% service charge and a $5 delivery fee -our air conditioning started leaking out in the bathroom and dripping out on the floor. We called to have an engineer come look at it and he basically told us that's to be expected if you change the temperature of the thermostat. Now being that I have lived in Arizona 20+ years, I've never once heard of this phenomenon being normal. We had to put a towel down in the middle of the night, and in the morning the towel was soaked. Upon check out I showed the front desk representative a video I took of the water leaking out and going all over the floor and she basically said "I'm sorry that happened I'll check with the engineer to make sure that's all normal." She then proceeded to check us out and send us on our merry way. So who knows if we will ever find out if it's normal.
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