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  • The Optometrist was great, very helpful and gives you free samples...ect. No problem with him...but not sure who hires the staff. WOW. I am not a picky person but this was crazy. First of all, they were supposed to call me for a follow up visit when they got my contact order in. NEVER CALLED ME. When I called the store asking if they got my contacts...they said..."hmm, cant find the order...guess they were never ordered." They said they would check with the doc and call me asap. NOPE...no call back. I call the next day...someone else answers the phone. I say.."nobody called me back yesterday...they said my contacts were never ordered." They said.."no...your contacts are here and we tried to call you on the 8th to come in." Nope...checked my phone and voicemails...NOTHING. Then I come in for the follow up. "Oh..you didn't need an appt...you just need to try the contacts on and go" OK....then WHY did the person on the phone tell me to come in for an appt!?!?!?! The front office is unorganized, rude, inexperienced ect. I was shocked these people were even hired. Even as I sat in the waiting area....people were walking in complaining....saying they never received a phone call...ect. DO NOT come here. An older lady was giving me odd dirty looks that worked in the glasses area as well!!?? What the heck!?!? Shocked they are still in business.
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